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third-party systems tend to be more competitively priced and do not lock firms into the same brand phone system in the future

Types of Voicemail Systems

PC-based systems

Most newer systems are PC-based, like the name implies they use a standard desktop PC as the core of the system. Manufacturers then add voice boards to peripheral slots in the back of the computer, and write software to run on a desktop operating systems. These systems are then integrated to work with phone systems.

The greatest advantage of PC-based systems is their low cost. Because these systems use widely available PC components, they benefit from the lower prices associated with mass production.

Proprietary

Proprietary are often Same-brand Systems. Many phone systems can be equipped with a voice mail system manufactured or relabeled by the phone system vendor. In most cases, this means you must choose between this same-brand system and one of the many available systems from third-party manufacturers.

Same-brand systems are generally easy to install, since the systems do not have to be compatible with a wide range of phone systems. Debates about which part of the system is at fault when breakdowns occur are also less of a concern, since both components come from the same manufacturer. Proprietary systems are strongest at the high end of the market, where concerns of stability and size outweigh the lower cost of PC hardware.

A note to the cost conscience and open system seekers, third-party systems tend to be more competitively priced and do not lock firms into the same brand phone system in the future. For some applications, third-party systems may offer more capabilities than a same-brand system can provide.

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