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VoIP - Voice over Internet Protocol
If you are looking to invest in a new business phone system we suggest you consider a VoIP system.
There are many phone system options for buyers who are considering VoIP.
All the major manufactures offer VoIP phone systems as do a host of manufacturers
whose names you may not yet know. For some applications the best choice
may be to find a hosted VoIP provider. Which is best is a matter of opinion
and individual company requirements.
Who should consider VoIP solution? Anyone looking for a new system should strongly consider it. Having said that VoIP is not a fit for every business. Below are some of the Pros and Cons to installing a VoIP phone system:
Advantages:
• Use one IT infrastructure for voice and data
• Interface with existing data directories like Outlook and CRM databases
• Remote workers and branch offices can be be networked for much less then
via standard analog or digital connections
• Future proof, there are cool applications being developed, some may prove
to be very valuable
• Centralize voice and data management
• Variety of end points including the desktop and laptop computer can be
used
Challenges:
• Need proper IT infrastructure with QOS protocols to prioritize voice
traffic
• May take a little time to shake out the small quality issues
• Insuring that you have enough bandwidth to add voice to your network